{"id":386,"date":"2026-07-26T10:09:16","date_gmt":"2026-07-26T10:09:16","guid":{"rendered":"https:\/\/sztromriders.pl\/?page_id=386"},"modified":"2026-07-26T10:09:16","modified_gmt":"2026-07-26T10:09:16","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/sztromriders.pl\/?page_id=386","title":{"rendered":"Zwroty i reklamacje"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Zwroty i Reklamacje \u2013 Sztrom Riders<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. Prawo odst\u0105pienia od umowy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Konsument ma prawo odst\u0105pi\u0107 od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni od dnia otrzymania towaru bez podawania przyczyny.<br>2. Aby skorzysta\u0107 z prawa odst\u0105pienia, Klient powinien z\u0142o\u017cy\u0107 stosowne o\u015bwiadczenie oraz odes\u0142a\u0107 produkt na adres Sprzedawcy.<br>3. Koszt odes\u0142ania towaru ponosi Klient, chyba \u017ce obowi\u0105zuj\u0105ce przepisy stanowi\u0105 inaczej.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Zwrot \u015brodk\u00f3w<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Zwrot p\u0142atno\u015bci nast\u0105pi niezw\u0142ocznie, nie p\u00f3\u017aniej ni\u017c w terminie 14 dni od otrzymania o\u015bwiadczenia o odst\u0105pieniu od umowy.<br>2. Sprzedawca mo\u017ce wstrzyma\u0107 si\u0119 ze zwrotem do chwili otrzymania zwracanego towaru lub przedstawienia dowodu jego nadania.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Wy\u0142\u0105czenia prawa odst\u0105pienia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prawo odst\u0105pienia od umowy nie przys\u0142uguje w przypadkach przewidzianych przepisami prawa, w szczeg\u00f3lno\u015bci w odniesieniu do:<br>\u2022 produkt\u00f3w wykonywanych wed\u0142ug specyfikacji Klienta,<br>\u2022 produkt\u00f3w personalizowanych,<br>\u2022 produkt\u00f3w sprowadzanych na indywidualne zam\u00f3wienie, je\u017celi spe\u0142nione s\u0105 przes\u0142anki ustawowe,<br>\u2022 us\u0142ug wykonanych za wyra\u017an\u0105 zgod\u0105 Klienta przed up\u0142ywem terminu do odst\u0105pienia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Reklamacje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Sprzedawca odpowiada za zgodno\u015b\u0107 towaru z umow\u0105 zgodnie z obowi\u0105zuj\u0105cymi przepisami.<br>2. Reklamacj\u0119 mo\u017cna z\u0142o\u017cy\u0107:<br>\u2022 poczt\u0105 elektroniczn\u0105,<br>\u2022 pisemnie,<br>\u2022 osobi\u015bcie.<br>3. Reklamacja powinna zawiera\u0107 opis problemu, dane kontaktowe oraz \u2013 je\u015bli to mo\u017cliwe \u2013 zdj\u0119cia lub numer zam\u00f3wienia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Rozpatrywanie reklamacji<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Reklamacje rozpatrywane s\u0105 bez zb\u0119dnej zw\u0142oki, w terminach wynikaj\u0105cych z obowi\u0105zuj\u0105cych przepis\u00f3w prawa.<br>2. O decyzji Sprzedawca informuje Klienta drog\u0105 elektroniczn\u0105 lub telefonicznie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Reklamacje us\u0142ug serwisowych<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Reklamacje dotycz\u0105ce us\u0142ug serwisowych rozpatrywane s\u0105 indywidualnie z uwzgl\u0119dnieniem zakresu wykonanych prac.<br>2. W przypadku konieczno\u015bci ponownej diagnostyki Klient mo\u017ce zosta\u0107 poproszony o dostarczenie pojazdu lub elementu obj\u0119tego reklamacj\u0105.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Kontakt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacje i zg\u0142oszenia dotycz\u0105ce zwrot\u00f3w nale\u017cy kierowa\u0107 na:<br>e-mail: serwis@sztormriders.pl<br>tel.: 508 790 970<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Postanowienia ko\u0144cowe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W sprawach nieuregulowanych niniejszym dokumentem zastosowanie maj\u0105 przepisy Kodeksu cywilnego oraz ustawy o prawach konsumenta.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zwroty i Reklamacje \u2013 Sztrom Riders 1. Prawo odst\u0105pienia od umowy 1. Konsument ma prawo odst\u0105pi\u0107 od umowy zawartej na [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-386","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/pages\/386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sztromriders.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=386"}],"version-history":[{"count":1,"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/pages\/386\/revisions"}],"predecessor-version":[{"id":387,"href":"https:\/\/sztromriders.pl\/index.php?rest_route=\/wp\/v2\/pages\/386\/revisions\/387"}],"wp:attachment":[{"href":"https:\/\/sztromriders.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}